Roof Cushion Support

We’re Here to Support You Every Step of the Way

Whether you’re troubleshooting an issue, looking for product guidance, or need help with an order, we’re here for you with fast, friendly, and professional assistance. This is the hub for Roof Cushion Support, everything you need, all in one place.

Need help using your Roof Cushion?

Product Support & Troubleshooting

While our pads are designed to be as simple and effective as possible, we know that questions can still come up. Whether you’re wondering about best use practices, storing your Roof Cushion, or getting the most out of our GripLock™ and Flex Foam Technology, our support team is ready to assist. This is what Roof Cushion Support is all about.

Support includes:

  • How to use Roof Cushion on steep, wet, or slippery surfaces

  • Tips for maximizing product longevity

  • Safe cleaning and maintenance practices

  • Storage guidelines for different seasons and climates

  • How to integrate Roof Cushion into your roofing workflow

Need direct help? Contact us anytime.

Orders, Shipping & Returns

While our pads are designed to be as simple and effective as possible, we know that questions can still come up. Whether you’re wondering about best use practices, storing your Roof Cushion, or getting the most out of our GripLock™ and Flex Foam Technology, our support team is ready to assist. This is what Roof Cushion Support is all about.

Order Status

Once you place an order, you’ll receive a confirmation email with your tracking number. You can also log into your account to view your order history, current shipments, and expected delivery dates.

Shipping Information

We offer fast and reliable shipping nationwide. Most orders ship within 1–2 business days and are delivered within 3–7 business days. Expedited shipping is available at checkout.

Returns & Exchanges

We stand by the quality of every Roof Cushion we ship. If your item is defective, damaged in transit, or not what you expected, we’ll make it right.

Return Policy:

  • Returns accepted within 30 days of delivery
  • Products must be unused and in original condition
  • Full refund or exchange offered (excluding shipping)
  • For defective items, we’ll cover the return shipping

💬 Frequently Asked Questions (FAQ)

Yes! Roof Cushion is engineered for performance across a wide range of roof surfaces — including metal, shingle, tile, and membrane. Our GripLock™ technology ensures dependable grip and safety.

Absolutely. Our triple-layer Flex Foam design supports the weight of both you and your tools without compromising comfort or structural integrity.

Yes — Roof Cushion is built to withstand tough jobsite conditions. From blazing sun to freezing rain, our product maintains durability, grip, and comfort.

With proper care, a Roof Cushion can last multiple seasons — even under daily use. We recommend cleaning it regularly and storing it indoors when not in use to extend its life.

Product Guides & Tutorials

Visual learner? We’ve got you covered. Visit our Videos Page to see Roof Cushion in action.

Popular videos include:

  • How to use Roof Cushion on steep-pitch roofs
  • Cleaning & maintenance best practices
  • Behind the scenes: How Roof Cushion is made
  • Real roofer testimonials and reviews

Warranty & Product Guarantee

At Roof Cushion, quality and durability aren’t just promises — they’re backed by our guarantee.

1-Year Limited Warranty:
All Roof Cushions are covered by a 1-year limited warranty against manufacturing defects. If your product fails under normal use, we’ll replace it free of charge.

Our Promise:
If you’re not 100% satisfied with your Roof Cushion, let us know. We’ll work with you to find the right solution. Your comfort and safety matter. That’s why Roof Cushion Support is here.

We’ve Got Your Back

Roof Cushion Support was created by roofing professionals, for roofing professionals. That means we know how valuable your time, energy, and safety are. Roof Cushion Support is built with the same commitment to excellence that goes into every product we ship—because your success on the job matters to us.

Roof Cushion Support